Document Management Solutions

Automated electronic document management the way you want it

Private Consulting Group, Inc.

Eliminating manual document searches and sharing information securely

Cabinet NG's solution aids compliance process while improving customer service by creating a company-wide document workflow for financial services firm with branch offices across the country.

Private Consulting Group, Inc. is a financial services firm specializing in the management, preservation and movement of financial wealth through future generations. With offices throughout the US, Private Consulting Group, Inc. is a very successful and distinctively different business. The firm oversees billions of dollars of private wealth for an exclusive group of referred clients.

However, the firm was seeking a more efficient and secure document workflow solution that would help it better serve clients as well as comply with financial services regulations. Too often, Private Consulting Group, Inc. wasted time and money retrieving the many documents associated with client portfolios and files. As Lori Lee, Chief Operating Officer for Private Consulting Group, Inc. noted, "We have close to 20,000 accounts and this means a million pieces of paper."

Cabinet NG helped design and implement an efficient and secure document workflow process based on the company’s flagship CNG-SAFE document management solution. This resulted in improved performance for Private Consulting Group, Inc. and helped in transforming their existing alphabetical-based system of organizing paper documents into a numeric one.

Transforming insecure paper processes into efficient electronic business workflows - Private Consulting Group, Inc. chose Cabinet NG because it offered the ideal software tool for the electronic filing and storage of its paper documents. CNG-SAFE transforms paper-based processes into a digital filing environment that is easy to use, supports all their document formats, and consolidates data into one organized and secure networked system. CNG-SAFE’s networking and secured access functions also made it accessible by multiple users in different departments, provided they had proper authority.

"Today, we cut through paper clutter  and are better serving our customers largely because of our relationship with Cabinet NG and their commitment to professional service and quality products." Lori Lee, Chief Operating Officer

Cabinet NG made sure Private Consulting Group’s employees were able to retrieve digitalized documents via both the old alpha system and the newer numeric one, easing the transition to a paperless office. Lori Lee noted, "Cabinet NG’s software actually looks like a filing cabinet. This, together with the ease of use of Cabinet NG plus the training and customer service, ensured Private Consulting Group’s successful transition to an electronic document management system."

Private Consulting Group Inc. emphasized the value of careful planning of the new electronic document workflow process, which went beyond merely duplicating old paper-based processes to ushering in new efficiencies and workflows.

Cabinet NG installed the company-wide document management implementation that included the compliance, new accounts, and accounting departments. The firm currently operates using multiple concurrent software licenses across multiple locations, and was able to implement its own customized naming templates with CNG-SAFE that seamlessly retained the original system for minimal business disruption.

The next phase of Private Consulting Group's successful paperless lifestyle will be to extend Cabinet NG to its branch offices and add on-line forms (CNG-Forms) and internet access (CNG-WebView) capabilities.

Meeting compliance requirements while serving clients better - Cabinet NG solved the missing document tracking challenge for Private Consulting Group, Inc. by giving the firm’s employees in all departments electronic access to client documents as well as the ability to create reports from documents within the cabinets. Customer privacy and information integrity, always protected by Private Consulting Group, Inc., were further safeguarded by the ability of the CNG-SAFE environment to electronically lock down files, limit access to those having proper authority, and prevent changes to or removal of documents.

Cabinet NG's electronic document management addresses the need for workflow process improvements in financial services and other industries. By standardizing complex processes, CNG-SAFE eliminates waste associated with creating, filing and finding paper-based documents – savings that go straight to the bottom line.